The AI arm of Appoly

UK team. Building software since 2017.

Production AI.
Built for your business.
Owned by you.

We find where AI cuts operational cost, prove the opportunity, and build the system. From the first decision to software your team can run.

Independent UK businesses, from SMEs to enterprise.

Software house first.
Strategy backed by building.

Since 2017Delivering production software

40+ systemsWith AI and automation components

6 & 8 weeksOur two recent builds to production

Wherever you are with AI,
there’s a next step.

Find the opportunity. Get your team ready. Build what matters. We bring the same senior team to every stage.

Start with a decision
you can stand behind.

Two weeks. Fixed price. We review your workflows, test feasibility and work out where AI is worth the investment.

You leave with a board decision note: what to do, what it could return, and whether to go ahead. If the answer is no, we say so.

Explore the Diagnostic

Appoly Intelligence

Board decision note

Week 2
Fixed price

Recommendation

Go, narrowly.

Pilot quote-intake for one product family. Do not automate scheduling or negotiation yet.

  1. GoQuote intake and specification extraction
  2. WaitProduction scheduling assistant
  3. NoAutonomous supplier negotiation
Sample output structure.Read the sample note →

Build & Deploy

Turn a defined opportunity into working software. Built on your infrastructure, live inside 90 days, with the code and documentation handed over to you.

AI Adoption & Pilots

Choose the right tools, test them in a real workflow, and help your people use them confidently. We stay close through the pilot, rollout and training.

AI Strategy Roadmap

Give your leadership team a clear plan: the opportunities to pursue, the business case, the risks and the order to tackle them.

AI Briefing Workshop

A half-day with your leadership team to understand what AI can do, where its limits are, and how to judge the proposals landing on your desk.

Work

Built, shipped,
still running.

Production systems deployed for UK firms under NDA. Interface flows demonstrate system mechanics without exposing sensitive client data.

Financial Services · AI Agent

Support queue

Ticket 1842

Product query · confidence high

Resolved

Ticket 1843

Policy exception · draft attached

Escalated

Ticket 1844

Routine request · confidence high

Resolved

Routine work closes. Judgement calls arrive with context.

40%

Auto-resolved

12 sec

Response time

6 wks

To production

1,200 tickets a day triaged and routed by an 8-person team. Customers waiting four hours for a first reply.

The diagnostic identified support as the highest-volume bottleneck. We built an agent on the team's product docs, internal policies, and three years of resolved tickets. It handles the routine ones and escalates the rest with a draft attached.

40% of tickets close without a human touching them. First reply: four hours down to twelve seconds. Six weeks from kickoff to production.

Read the full case study →

Legal Sector · Retrieval System

Precedent search

Query

Which prior matters address this clause?

The strongest matching reasoning appears across three prior matters.

  1. Source A · paragraph 4191%
  2. Source B · paragraph 1887%
  3. Source C · paragraph 0982%

73%

Research time cut

2,000+

Queries per day

8 wks

To production

Fifteen years of case files. 2.3 million pages. Partners spending half a day per case finding the right precedents.

We built a retrieval system that reads legal context, not just keywords. Every answer cites the source document and paragraph.

Now handles 2,000+ queries a day across the firm's fee earners. Precedent search went from hours to about 3 seconds.

Read the full case study →

Need deeper proof?

If you’re seriously considering working with us, we’ll share our delivery approach, security posture, and client references under NDA.

Request the pack →hello@appoly.co.uk
View all work →

Verified Project · Industrial Engineering

Production System

“We used to dread spec sheets. A senior engineer would spend half their morning on data entry before they could even start quoting. Now the system handles it in minutes and we barely think about it.”

Senior Engineer, UK valve supplier ·Read project case study on Appoly ↗

6 min

Per document pack, end to end

200+ days

Senior engineering time saved per year

A practical route
to production AI.

Start with the real workflow. Make the investment decision with evidence. Build a system the business can own.

  1. 01

    Understand the work

    We talk to the people doing the job, examine your data, and map the bottlenecks and exceptions that cost time.

  2. 02

    Make the decision

    We test feasibility and model the return. Your board decision note sets out what to build, what to leave alone, and why.

  3. 03

    Build and hand over

    We deliver tested software on your infrastructure. Source code, deployment, documentation and team training are part of the handover.

Sometimes the right output is a board decision. Sometimes it is a live system. The Diagnostic tells us which.

See how the Diagnostic works

Accountable leadership.
Experienced engineering.

Direct senior involvement connects strategic business priorities straight to production code.

DiagnosticDecisionBuildHandover

The people you meet stay in the work.

James and our senior engineering team lead the diagnostic and delivery. Your project is shaped and built by experienced practitioners, without layers of account management.

Independent recommendations.

The Diagnostic is an objective operational review. If custom AI is not the right move or off-the-shelf tools suffice, our report says so clearly.

Client ownership from day one.

Source code, documentation, deployment, and team training belong to you. We build on your infrastructure so your internal team can operate the system independently.

You’ll talk to us.

Building software together since 2017.

  • Illustrated portrait of James Merrix, Co-founder of Appoly Intelligence

    James Merrix

    Co-founder

    Started Appoly in 2017. Has personally signed off on every production deployment since. Worries about the things that break at 2am.

  • Illustrated portrait of Mark Darling, Managing Director of Appoly Intelligence

    Mark Darling

    Managing Director

    Leads delivery and operations. Focuses on practical commercial returns, making sure client projects deliver value without unnecessary complexity.

  • Illustrated portrait of Guy Stanton, Co-founder of Appoly Intelligence

    Guy Stanton

    Co-founder

    Runs the projects. If something's going to be late, Guy knows about it before anyone else does.

  • Illustrated portrait of John Wedgbury, CTO of Appoly Intelligence

    John Wedgbury

    CTO

    Built the systems that handle 10 million+ documents. Picks the stack, draws the architecture, and writes code when it matters.

Questions & answers

Timelines, ownership, and what we do when AI isn't the right fix.

How long until we see something?

Two weeks for the diagnostic. Six weeks from pilot kickoff to a working pilot. 90 days from build kickoff to a live production system. If we can't hit those, we'll tell you upfront.

Do we own the code?

Yes. All of it. Your repository, your deployment, your servers. We don't host your system and we don't lock you into our tooling.

What if AI isn't the right answer?

We tell you. The diagnostic is designed to catch this. A meaningful share of diagnostics end with us recommending the client not automate, or fix something else first. We'd rather lose the build than sell you something that won't work.

Are you a consultancy or a software engineering firm?

We are an engineering firm that provides strategic evaluation. We started building production software in 2017, and more than 40 of our shipped systems have meaningful AI and automation components. Because we build and deploy software ourselves, our strategic recommendations are grounded in what actually works in production.

Can you work alongside our existing IT team and technical stack?

Yes. We build directly onto your existing infrastructure (AWS, Azure UK regions, private cloud, or on-premises servers) and integrate with your existing databases, ERPs, or document repositories. We design the handover from day one so your team can maintain and operate the system without ongoing dependency on us.

What about data protection and security?

UK data residency by default. ISO 27001 aligned. We've delivered into financial services, legal, and healthcare. We can share our security pack under NDA.

Twenty minutes. No deck.

A short call. We'll talk through what you're looking at, give you an honest read on whether AI fits, and tell you roughly what it would cost to find out properly.

Every engagement is fixed-price before you commit. No day rates.

Looking for something else?

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What happens next

  1. 1We'll review your enquiry and get back to you
  2. 2Short 20-minute call to examine your operational workflow
  3. 3Straight read on whether AI fits and what it would cost to solve

Nobody will chase you afterwards. One conversation, then it's your call.

The sample board decision note printed and lying on a meeting-room table beside a pen and a cup
The one-page board decision note

Direct contact

01926 520 050hello@appoly.co.uk
7 Parade, Leamington Spa, CV32 4DG