Financial Services · AI Agent
£2.4m+
Annual saving
40%
Auto-resolved
6 wks
To production
From four hours to twelve seconds: how an eight-person team handles 1,200 tickets a day.
A back-office team drowning in inbound queries. Eight specialists, four-hour first-reply time. We built an agent on their product docs, internal policies, and three years of resolved tickets — handles the routine cases, escalates the rest with a draft attached.
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