Build
When the note says go, we build the system on your infrastructure. Live inside 90 days, with the code and documentation handed over to you.
The AI arm of Appoly
UK team. Building software since 2017.
Production AI.
Built for your business.
Owned by you.
We find where AI cuts operational cost, prove the opportunity, and build the system. From the first decision to software your team can run.
If the honest answer is don't build it, we say so and refund the second week. A meaningful share of diagnostics end that way.
Independent UK firms. A small leadership team, and a few workflows that each cost a salary.
Software house first.
Strategy backed by building.
Since 2017Delivering production software
40+ systemsWith AI and automation components
6 & 8 weeksOur two recent builds to production
Diagnostic. Build.
Handover.
One route, with the same senior team at each step. A build happens only when the diagnostic says it should.
Start with a decision
you can stand behind.
Two weeks. Fixed price. We review your workflows, test feasibility and work out where AI is worth the investment.
You leave with a board decision note: what to do, what it could return, and whether to go ahead. If the answer is no, we say so.
Explore the DiagnosticAppoly Intelligence
Board decision note
Week 2
Fixed price
Recommendation
Go, narrowly.
Pilot quote-intake for one product family. Do not automate scheduling or negotiation yet.
- GoQuote intake and specification extraction
- WaitProduction scheduling assistant
- NoAutonomous supplier negotiation
Handover
Source code, deployment, documentation and training belong to you. Your team runs it. We can stay close for a while, or we leave.
A diagnostic can also end before a build: a half-day briefing, a written strategy, or a pilot your own team runs with us alongside.The briefing is the step for a leadership team that is not ready to commission the two weeks.
Work
Built, shipped,
still running.
Production systems deployed for UK firms under NDA. Interface flows demonstrate system mechanics without exposing sensitive client data.
Financial Services · AI Agent
Support queue
Ticket 1842
Product query · confidence high
Resolved
Ticket 1843
Policy exception · draft attached
Escalated
Ticket 1844
Routine request · confidence high
Resolved
40%
Auto-resolved
12 sec
Response time
6 wks
To production
1,200 tickets a day triaged and routed by an 8-person team. Customers waiting four hours for a first reply.
The diagnostic identified support as the highest-volume bottleneck. We built an agent on the team's product docs, internal policies, and three years of resolved tickets. It handles the routine ones and escalates the rest with a draft attached.
40% of tickets close without a human touching them. First reply: four hours down to twelve seconds. Six weeks from kickoff to production.
Read the full case study →Legal Sector · Retrieval System
Precedent search
Query
Which prior matters address this clause?
The strongest matching reasoning appears across three prior matters.
- Source A · paragraph 4191%
- Source B · paragraph 1887%
- Source C · paragraph 0982%
73%
Research time cut
2,000+
Queries per day
8 wks
To production
Fifteen years of case files. 2.3 million pages. Partners spending half a day per case finding the right precedents.
We built a retrieval system that reads legal context, not just keywords. Every answer cites the source document and paragraph.
Now handles 2,000+ queries a day across the firm's fee earners. Precedent search went from hours to about 3 seconds.
Read the full case study →Need deeper proof?
If you’re seriously considering working with us, we’ll share our delivery approach, security posture, and client references under NDA.
Request the pack →hello@appoly.co.ukVerified Project · Industrial Engineering
Production System“We used to dread spec sheets. A senior engineer would spend half their morning on data entry before they could even start quoting. Now the system handles it in minutes and we barely think about it.”
Senior Engineer, UK valve supplier ·Read project case study on Appoly ↗
6 min
Per document pack, end to end
200+ days
Senior engineering time saved per year
Accountable leadership.
Experienced engineering.
Direct senior involvement connects strategic business priorities straight to production code.
The people you meet stay in the work.
James and our senior engineering team lead the diagnostic and delivery. Your project is shaped and built by experienced practitioners, without layers of account management.
Independent recommendations.
The Diagnostic is an objective operational review. If custom AI is not the right move or off-the-shelf tools suffice, our report says so clearly.
Client ownership from day one.
Source code, documentation, deployment, and team training belong to you. We build on your infrastructure so your internal team can operate the system independently.
The people on the work.
James, Mark, Guy and John. The same four from the first conversation through to handover.
Illustrated portraits
- Illustrated portrait of James Merrix, Co-founder of Appoly Intelligence
James Merrix
Co-founder
Started Appoly in 2017. Has personally signed off on every production deployment since. Worries about the things that break at 2am.
- Illustrated portrait of Mark Darling, Managing Director of Appoly Intelligence
Mark Darling
Managing Director
Leads delivery and operations. Focuses on practical commercial returns, making sure client projects deliver value without unnecessary complexity.
- Illustrated portrait of Guy Stanton, Co-founder of Appoly Intelligence
Guy Stanton
Co-founder
Runs the projects. If something's going to be late, Guy knows about it before anyone else does.
- Illustrated portrait of John Wedgbury, CTO of Appoly Intelligence
John Wedgbury
CTO
Built the systems that handle 10 million+ documents. Picks the stack, draws the architecture, and writes code when it matters.
Built around
the work you do.
Different industries. Different constraints. We start with the processes, people and information your business already relies on.
Manufacturing
Turn complex specifications and manual quoting into a repeatable process.
Specification extraction · Quoting workflowsLegal
Find the right precedent across years of documents, with sources you can check.
Precedent search · Document retrievalFinancial services
Handle routine queries and give your specialists the context to resolve the rest.
Support agents · Knowledge retrievalYour infrastructure. Your control.
UK data residency by default. ISO 27001 aligned.
Questions & answers
Timelines, ownership, and what we do when AI isn't the right fix.
How long until we see something?
Two weeks for the diagnostic. Six weeks from pilot kickoff to a working pilot. 90 days from build kickoff to a live production system. If we can't hit those, we'll tell you upfront.
Do we own the code?
Yes. All of it. Your repository, your deployment, your servers. We don't host your system and we don't lock you into our tooling.
What if AI isn't the right answer?
We tell you. The diagnostic is designed to catch this. A meaningful share of diagnostics end with us recommending the client not automate, or fix something else first. We'd rather lose the build than sell you something that won't work.
Are you a consultancy or a software engineering firm?
We are an engineering firm that provides strategic evaluation. We started building production software in 2017, and more than 40 of our shipped systems have meaningful AI and automation components. Because we build and deploy software ourselves, our strategic recommendations are grounded in what actually works in production.
Can you work alongside our existing IT team and technical stack?
Yes. We build directly onto your existing infrastructure (AWS, Azure UK regions, private cloud, or on-premises servers) and integrate with your existing databases, ERPs, or document repositories. We design the handover from day one so your team can maintain and operate the system without ongoing dependency on us.
What about data protection and security?
UK data residency by default. ISO 27001 aligned. We've delivered into financial services, legal, and healthcare. We can share our security pack under NDA.
Twenty minutes. No deck.
A short call. We'll talk through what you're looking at, give you an honest read on whether AI fits, and tell you roughly what it would cost to find out properly.
Every engagement is fixed-price before you commit. No day rates.
What happens next
- 1We'll review your enquiry and get back to you
- 2Short 20-minute call to examine your operational workflow
- 3Straight read on whether AI fits and what it would cost to solve
Nobody will chase you afterwards. One conversation, then it's your call.
Direct contact
01926 520 050hello@appoly.co.uk7 Parade, Leamington Spa, CV32 4DG